Administrative Assistant
Office Administration & HR
Perform the duties of administrative assistants and/or secretaries and stenographers.
What Administrative Assistants Do
Perform the duties of administrative assistants and/or secretaries and stenographers.
Common Tasks
First-Line Supervisors of Office and Administrative Support Workers
- 1Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- 2Resolve customer complaints or answer customers' questions regarding policies and procedures.
- 3Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- 4Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- 5Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
What You'll Learn
Types of Administrative Assistants
Work Environment
Locations
- • Corporate offices
- • Medical and healthcare offices
- • Schools and universities
- • Government agencies
- • Professional services firms (law, accounting, consulting)
Schedule
Most roles work a weekday, daytime schedule with a set routine, though deadlines and front-desk coverage can create high time pressure.
Physical Demands
Work is primarily sedentary with long periods of sitting and frequent computer use. Expect moderate repetitive motions (typing/mousing) and occasional lifting or moving office supplies and files.
Salary & Job Outlook
National Employment: 4,100,400 jobs
Top Paying States
Why Demand May Grow
Demand can rise as businesses expand and need support for scheduling, customer communication, records management, and coordination across teams. Growth in healthcare, education, and professional services can also increase the need for reliable office support roles.
Skills You'll Need
Pros & Cons
Pros
- • Skills transfer across many industries
- • Clear pathways to office manager or executive assistant roles
- • Steady demand with many annual openings
- • Opportunities to build business and communication skills
- • Often predictable weekday schedules
Cons
- • High time pressure and frequent interruptions
- • Repetitive computer work can cause strain
- • Some roles have limited advancement without added skills
- • Pay can vary widely by industry and responsibility level
- • Automation may reduce routine administrative tasks over time
Common Questions About the Administrative Assistant Trade
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