Computer Systems Technician

    Computer Information Technology

    CIP Name: Computer Systems Technician|CIP Code: 15.1202
    SOC Codes: 15-1253, 17-3023

    Apply basic engineering principles and technical skills in support of professionals who use computer systems.

    $90K
    Median Salary
    +5.3%
    Job Growth
    6mo-2yr
    Training
    11.2K
    Jobs/Year

    What Computer Systems Technicians Do

    Apply basic engineering principles and technical skills in support of professionals who use computer systems.

    Common Tasks

    Software Quality Assurance Analysts and Testers

    • 1Identify, analyze, and document problems with program function, output, online screen, or content.
    • 2Document software defects, using a bug tracking system, and report defects to software developers.
    • 3Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
    • 4Design test plans, scenarios, scripts, or procedures.
    • 5Document test procedures to ensure replicability and compliance with standards.

    What You'll Learn

    basic computer design and architectureprogrammingproblems of specific computer applicationscomponent and system maintenance and inspection procedureshardware and software problem diagnosis and repairreport preparation

    Types of Computer Systems Technicians

    Automation TesterInformation Technology Analyst (IT Analyst)Quality Assurance Analyst (QA Analyst)Quality Assurance Engineer (QA Engineer)Quality EngineerSoftware Quality Assurance Analyst (SQA Analyst)Software Quality Assurance Engineer (SQA Engineer)Software Quality EngineerSoftware Test EngineerTest EngineerCommunications TechnologistElectrical Engineering TechnicianElectrical TechnicianElectronics Engineering TechnicianElectronics TechnicianEngineering Technician (Engineering Tech)Engineering TechnologistSystem TechnologistTechnologist

    Work Environment

    Locations

    • • IT departments in offices
    • • Data centers and server rooms
    • • Electronics and manufacturing facilities
    • • Software companies and QA labs
    • • Field service at client sites

    Schedule

    Most roles follow a standard weekday schedule, but some positions require on-call coverage, evening/weekend work, or release-cycle crunch time.

    Physical Demands

    Work is mostly seated at a computer with frequent repetitive motions, plus occasional lifting and handling of equipment. Some jobs include standing, walking between work areas, and working in tight spaces around racks, wiring, or test benches.

    Salary & Job Outlook

    Median $89,895
    $54,475$139,381+
    Entry Level
    10th percentile
    $54,475
    Early Career
    25th percentile
    $70,065
    Median
    50th percentile
    $89,895
    Experienced
    75th percentile
    $113,339
    Top Earners
    90th percentile
    $139,381+

    National Employment: 295,400 jobs

    Top Paying States

    Why Demand May Grow

    Demand may rise as organizations expand and modernize software and connected devices, increasing the need for testing, troubleshooting, and maintenance. More cybersecurity, compliance, and reliability requirements can also drive additional QA and systems support work.

    Skills You'll Need

    Hardware and software troubleshootingBasic networking and system configurationTest planning and bug tracking toolsScripting or basic programming for automationReading technical documentation and schematicsAttention to detail and documentation skillsAnalytical problem-solvingCommunication and customer service

    Pros & Cons

    Pros

    • Strong pay potential in QA and technical roles
    • Skills transfer across many industries
    • Mix of hands-on troubleshooting and computer-based work
    • Clear pathways to specialization (QA, networking, electronics, systems)
    • High demand for detail-oriented problem solvers

    Cons

    • Can involve time pressure during outages or software releases
    • Repetitive computer work may cause eye/hand strain
    • Rapidly changing tools and technologies require ongoing learning
    • Some roles include on-call or off-hours maintenance windows
    • Debugging can be tedious and requires patience
    FAQ

    Common Questions About the Computer Systems Technician Trade

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