Healthcare Services Manager
Medical Office Administration
Develop, plan, and manage health care operations and services within health care facilities and across health care systems.
What Healthcare Services Managers Do
Develop, plan, and manage health care operations and services within health care facilities and across health care systems.
Common Tasks
- 1Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- 2Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
- 3Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- 4Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- 5Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
What You'll Learn
Types of Healthcare Services Managers
Work Environment
Locations
- • Hospitals
- • Outpatient clinics and physician groups
- • Long-term care and nursing facilities
- • Public health agencies
- • Managed care and insurance organizations
Schedule
Most work a set weekday schedule, but deadlines, audits, and operational issues can create moderate time pressure and occasional extended hours.
Physical Demands
Work is primarily sedentary with long periods of sitting and computer use, plus some walking between departments and meetings. Physical exertion is generally low, but repetitive motions (keyboard/mouse) and sustained focus are common.
Salary & Job Outlook
National Employment: 616,200 jobs
Top Paying States
Why Demand May Grow
Demand may rise as the population ages and more people need ongoing care, expanding hospitals, clinics, and long-term care services. Growth in health insurance coverage, regulations, and data/reporting requirements can also increase the need for skilled managers to run operations efficiently.
Skills You'll Need
Pros & Cons
Pros
- • Strong job growth and many openings
- • High earning potential
- • Work that improves patient care through better systems
- • Wide variety of settings and specialties
- • Transferable leadership and business skills
Cons
- • High responsibility and accountability for compliance and budgets
- • Moderate time pressure and frequent interruptions
- • Complex regulations and constant policy changes
- • Can involve difficult staffing and performance conversations
- • Less hands-on patient interaction than clinical roles
Common Questions About the Healthcare Services Manager Trade
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