Logistics and Dispatch Clerk
Transportation & Logistics
Perform duties associated with managing revenue-based customs, traffic, or transportation services, such as control of domestic and international traffic, toll roads and waterways, and to assist in the dispatch and control of fleet-based traffic for businesses and public services.
What Logistics and Dispatch Clerks Do
Perform duties associated with managing revenue-based customs, traffic, or transportation services, such as control of domestic and international traffic, toll roads and waterways, and to assist in the dispatch and control of fleet-based traffic for businesses and public services.
Common Tasks
Cargo and Freight Agents
- 1Negotiate and arrange transport of goods with shipping or freight companies.
- 2Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
- 3Track delivery progress of shipments.
- 4Advise clients on transportation and payment methods.
- 5Estimate freight or postal rates and record shipment costs and weights.
What You'll Learn
Types of Logistics and Dispatch Clerks
Work Environment
Locations
- • Freight terminals and shipping docks
- • Trucking and logistics company offices
- • Air cargo facilities and airports
- • Rail and intermodal yards
- • Dispatch centers for fleets and public services
Schedule
Most roles work a set schedule, but dispatch and freight operations may require early, late, weekend, or shift coverage during peak shipping periods.
Physical Demands
Work is primarily desk-based with long periods of sitting and frequent computer/phone use. Some positions involve moderate handling of documents or small items and occasional walking in terminals or yards.
Salary & Job Outlook
National Employment: 319,300 jobs
Top Paying States
Why Demand May Grow
E-commerce growth and higher shipment volumes increase the need for staff who can coordinate freight, prepare shipping/customs documents, and track deliveries. More complex trade rules and security requirements can also drive demand for accurate documentation and compliance support.
Skills You'll Need
Pros & Cons
Pros
- • Steady demand tied to shipping and transportation
- • Clear entry paths into logistics careers
- • Variety of industries (air, rail, trucking, public services)
- • Develops transferable coordination and documentation skills
- • Opportunities to move into logistics coordinator or operations roles
Cons
- • Time pressure, especially in dispatch and peak shipping windows
- • Repetitive computer and phone work
- • Errors can be costly (delays, fees, compliance issues)
- • Some roles require shift work or weekend coverage
- • Automation may reduce some clerical tasks over time
Common Questions About the Logistics and Dispatch Clerk Trade
Ready to Get Started?
Not Sure This Trade is Right?
Take our free career quiz to discover trades that match your interests and skills.
Take the Career Quiz