Medical Office Manager

    Medical Office Administration

    CIP Name: Office Supervisor|CIP Code: 51.0705
    SOC Code: 43-1011

    Manage the specialized business functions of a medical or clinical office.

    $66K
    Median Salary
    -0.3%
    Job Growth
    6mo-1.5yr
    Training
    144.5K
    Jobs/Year

    What Medical Office Managers Do

    Manage the specialized business functions of a medical or clinical office.

    Common Tasks

    • 1Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
    • 2Resolve customer complaints or answer customers' questions regarding policies and procedures.
    • 3Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
    • 4Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
    • 5Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

    What You'll Learn

    business office operationsbusiness and financial record-keepingpersonnel supervisionmedical and health care policy administrationconference planningscheduling and coordinationpublic relationsapplicable law and regulations

    Types of Medical Office Managers

    Accounting ManagerAccounts Payable SupervisorAccounts Receivable ManagerAdministrative SupervisorCustomer Service ManagerCustomer Service SupervisorOffice CoordinatorOffice ManagerOffice SupervisorStaff Services Manager

    Work Environment

    Locations

    • • Doctors' offices and clinics
    • • Hospitals and outpatient departments
    • • Urgent care centers
    • • Dental and specialty practices
    • • Medical billing or administrative service offices

    Schedule

    Most roles follow a set weekday schedule during business hours, but the work can be fast-paced with high time pressure and occasional overtime.

    Physical Demands

    Work is primarily sedentary with long periods of sitting and computer use, plus moderate handling of paperwork and office equipment. Standing and walking are occasional, with minimal lifting or strenuous activity.

    Salary & Job Outlook

    Median $66,140
    $43,929$102,980+
    Entry Level
    10th percentile
    $43,929
    Early Career
    25th percentile
    $53,185
    Median
    50th percentile
    $66,140
    Experienced
    75th percentile
    $82,347
    Top Earners
    90th percentile
    $102,980+

    National Employment: 1,558,400 jobs

    Top Paying States

    Why Demand May Grow

    As healthcare services expand with an aging population, clinics and medical groups need supervisors to coordinate staff, scheduling, and patient-facing operations. Ongoing regulatory and billing complexity can also increase the need for organized office leadership.

    Skills You'll Need

    Staff supervision and coachingScheduling and workflow coordinationMedical office procedures and HIPAA/privacy awarenessRecord-keeping and basic accounting/billing skillsCustomer service and complaint resolutionAttention to detail and quality controlClear written and verbal communicationTime management and prioritization

    Pros & Cons

    Pros

    • Stable career path across many healthcare settings
    • Leadership role with opportunities to advance
    • Work is generally indoors with predictable hours
    • Varied responsibilities (people, processes, and operations)
    • Transferable skills across industries

    Cons

    • High time pressure and frequent interruptions
    • Managing staff performance and conflict can be stressful
    • Heavy responsibility for compliance, privacy, and accuracy
    • Can involve dealing with complaints and difficult situations
    • Often requires juggling multiple deadlines at once
    FAQ

    Common Questions About the Medical Office Manager Trade

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