Central New Mexico Community College
Certificate
Certificate (12 weeks - 1 year)
$2,060
In-State Tuition
9 months
Duration
On-Campus
Format
Albuquerque, NM
Location
About This Program
Customer Service Support/Call Center/Teleservice Operation program at Central New Mexico Community College
Types of Customer Service Representatives
Call Center Representative
Customer Service Representative (CSR)
Customer Support Representative
Customer Care Representative (CCR)
Client Services Representative
Account Representative
Order Entry Representative
Order Clerk
What You'll Learn:
- User interfaces and user behavior
- Principles of hardware and software systems operation
- Customer interaction skills
- Telephone and e-mailing skills
- Data entry
- Database and Internet searching and retrieval
Costs & Financial Aid
In-State Tuition:$2,060/yr
Out-of-State Tuition:$8,684/yr
School-level tuition; actual program costs may vary. Source: NCES
Financial Aid
92%
Receive Any Aid
16%
Receive Federal Aid
27%
Pell Grant Recipients
$6,487
Avg Loan Amount
40%
Have Student Loans
Pell Grant EligibleFederal LoansVA Benefits
Source: U.S. Department of Education
Estimate Your Net Price
Opens Central New Mexico Community College's net price calculator
Outcomes
$27,295
Median Earnings (Post-Grad)
78%
Employment Rate
9
Earnings Cohort Size
Source: U.S. Department of Education College Scorecard
Program Classification
CIP Code: 52.0411 (Customer Service Representative)
Ready to Get Started?
Request free information about this program and take the first step toward your new career.