Francis Tuttle Technology Center
Certificate
Certificate (12 weeks - 1 year)
$1,761.8
Avg Tuition
9 months
Duration
On-Campus
Format
Oklahoma City, OK
Location
About This Program
Customer Service Support/Call Center/Teleservice Operation program at Francis Tuttle Technology Center
Types of Customer Service Representatives
Call Center Representative
Customer Service Representative (CSR)
Customer Support Representative
Customer Care Representative (CCR)
Client Services Representative
Account Representative
Order Entry Representative
Order Clerk
What You'll Learn:
- User interfaces and user behavior
- Principles of hardware and software systems operation
- Customer interaction skills
- Telephone and e-mailing skills
- Data entry
- Database and Internet searching and retrieval
Costs & Financial Aid
Estimated Tuition:$1,761.8/yr
Program Tuition Range:$1,056 – $2,376
School-level tuition; actual program costs may vary. Source: NCES
Financial Aid
66%
Receive Any Aid
0%
Receive Federal Aid
7%
Pell Grant Recipients
0%
Have Student Loans
Pell Grant EligibleFederal LoansVA Benefits
Source: U.S. Department of Education
Estimate Your Net Price
Opens Francis Tuttle Technology Center's net price calculator
Outcomes
$20,140
Median Earnings (Post-Grad)
95%
Employment Rate
9
Earnings Cohort Size
Source: U.S. Department of Education College Scorecard
Program Classification
CIP Code: 52.0411 (Customer Service Representative)
Ready to Get Started?
Request free information about this program and take the first step toward your new career.