Kiamichi Technology Center-McAlester
Certificate
Certificate (12 weeks - 1 year)
$2,073.2
Avg Tuition
9 months
Duration
On-Campus
Format
McAlester, OK
Location
About This Program
Customer Service Management program at Kiamichi Technology Center-McAlester
Types of Customer Service Managers
Customer Service Manager
Customer Service Supervisor
Call Center Manager
Help Desk Supervisor
Office Manager
Administrative Manager
Administrative Supervisor
Operations Coordinator
What You'll Learn:
- Customer behavior
- Specialized information technology and systems management
- Developing and using customer service databases
- User surveys and other feedback mechanisms
- Strategic and performance planning and analysis
- Operations management
- Personnel supervision
- Communications and marketing skills
Costs & Financial Aid
Estimated Tuition:$2,073.2/yr
Program Tuition Range:$1,050 – $3,016
School-level tuition; actual program costs may vary. Source: NCES
Financial Aid
80%
Receive Any Aid
0%
Receive Federal Aid
11%
Pell Grant Recipients
0%
Have Student Loans
Pell Grant EligibleFederal LoansVA Benefits
Source: U.S. Department of Education
Estimate Your Net Price
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Program Classification
CIP Code: 52.0207 (Customer Service Manager)
Ready to Get Started?
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