Lake Michigan College
Associate Degree
Certificate (1-2 years)
$7,755
In-State Tuition
18 months
Duration
On-Campus
Format
Benton Harbor, MI
Location
About This Program
Customer Service Support/Call Center/Teleservice Operation program at Lake Michigan College
Types of Customer Service Representatives
Call Center Representative
Customer Service Representative (CSR)
Customer Support Representative
Customer Care Representative (CCR)
Client Services Representative
Account Representative
Order Entry Representative
Order Clerk
What You'll Learn:
- User interfaces and user behavior
- Principles of hardware and software systems operation
- Customer interaction skills
- Telephone and e-mailing skills
- Data entry
- Database and Internet searching and retrieval
Costs & Financial Aid
In-State Tuition:$7,755/yr
Out-of-State Tuition:$7,755/yr
School-level tuition; actual program costs may vary. Source: NCES
Financial Aid
92%
Receive Any Aid
13%
Receive Federal Aid
26%
Pell Grant Recipients
$4,317
Avg Loan Amount
22%
Have Student Loans
Pell Grant EligibleFederal LoansVA Benefits
Source: U.S. Department of Education
Estimate Your Net Price
Opens Lake Michigan College's net price calculator
Program Classification
CIP Code: 52.0411 (Customer Service Representative)
Ready to Get Started?
Request free information about this program and take the first step toward your new career.