Northwood Technical College
Certificate
Certificate (12 weeks - 1 year)
$4,926
In-State Tuition
6 months
Duration
On-Campus
Format
Rice Lake, WI
Location
About This Program
Customer Service Support/Call Center/Teleservice Operation program at Northwood Technical College
Types of Customer Service Representatives
Call Center Representative
Customer Service Representative (CSR)
Customer Support Representative
Customer Care Representative (CCR)
Client Services Representative
Account Representative
Order Entry Representative
Order Clerk
What You'll Learn:
- User interfaces and user behavior
- Principles of hardware and software systems operation
- Customer interaction skills
- Telephone and e-mailing skills
- Data entry
- Database and Internet searching and retrieval
Costs & Financial Aid
In-State Tuition:$4,926/yr
Out-of-State Tuition:$7,169/yr
School-level tuition; actual program costs may vary. Source: NCES
Financial Aid
74%
Receive Any Aid
24%
Receive Federal Aid
31%
Pell Grant Recipients
$4,590
Avg Loan Amount
26%
Have Student Loans
Pell Grant EligibleFederal LoansVA Benefits
Source: U.S. Department of Education
Estimate Your Net Price
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Outcomes
$27,494
Median Earnings (Post-Grad)
91%
Employment Rate
11
Earnings Cohort Size
$13,667
Median Debt
$145/mo
Estimated Monthly Payment
Source: U.S. Department of Education College Scorecard
Program Classification
CIP Code: 52.0411 (Customer Service Representative)
Ready to Get Started?
Request free information about this program and take the first step toward your new career.