Tohono O'odham Community College
Associate Degree
Certificate (1-2 years)
$932
In-State Tuition
18 months
Duration
On-Campus
Format
Sells, AZ
Location
About This Program
Customer Service Management program at Tohono O'odham Community College
Types of Customer Service Managers
Customer Service Manager
Customer Service Supervisor
Call Center Manager
Help Desk Supervisor
Office Manager
Administrative Manager
Administrative Supervisor
Operations Coordinator
What You'll Learn:
- Customer behavior
- Specialized information technology and systems management
- Developing and using customer service databases
- User surveys and other feedback mechanisms
- Strategic and performance planning and analysis
- Operations management
- Personnel supervision
- Communications and marketing skills
Costs & Financial Aid
In-State Tuition:$932/yr
Out-of-State Tuition:$932/yr
School-level tuition; actual program costs may vary. Source: NCES
Financial Aid
69%
Receive Any Aid
0%
Receive Federal Aid
27%
Pell Grant Recipients
0%
Have Student Loans
Pell Grant EligibleFederal LoansVA Benefits
Source: U.S. Department of Education
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Program Classification
CIP Code: 52.0207 (Customer Service Manager)
Ready to Get Started?
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